Client: Ooma, Inc.
Product: Ooma Smart Cam, a smart home security camera
Length: August 2018 - July 2019
Tasks performed: Usability testing, competitive analysis, UX Design, UI Design
Executive Summary: In-house usability testing revealed problems with Ooma Smart Cam’s setup experience, documentation, and usability. I led efforts to overhaul the app’s UI and setup instructions, a major example being the replacement of the companion app’s hamburger menu with a tab bar.
(Case study is a 7 min. read)